Due to the nature of the products, refunds will only be granted on products that are proven to be damaged or destroyed during shipping. Simply write 'return to sender' on the box and send it back. A new one will be sent to replace it.
There are no other returns, refunds or exchanges.
If you are unsure of your selection, contact us or try a sample pack for your hair type. You always have the option of sending in a picture of your hair if you would like additional assistance with product selection.
Feel free to send any questions to firstname.lastname@example.org.
Check out the Curl Talk page for detailed assistance